Matrix only partners with industry leading vendors that provide reliable, secure products and solutions, all backed by manufacturer’s warranties and our reputation. We only recommend products that a company needs, not what a vendor is selling today. We do a complete analysis of each vendors’ products before we recommend them to our customers. By taking a mult-vendor approach, we feel that we can be the best at being a “customer-advocate” when recommending solutions.

Avaya

Avaya is an industry leading technology company that offers end to end solutions is such areas as IP Telephony, voice and data networks, security, wireless, and global technology solutions. Products include the IP PBX, Call Management software, Voice Messaging, Unified Messenger, IVR, CRM and security. Matrix Technologies, an Avaya Platinum Authorized BusinessPartner, has partnered with Avaya for over 10 years.

Cisco Systems

Cisco Systems has become the worldwide leader in networking for the Internet, including industry-leading products in switching and routing and also in technologies such as wireless LAN/WAN, network security and IP telephony. Cisco is the market leader in data networking and has developed a new presence in the IP Telephony market, globally.

Microsoft

For decades Microsoft has been the leader in technologies that have drastically changed the way information and people are accessed from around the world. Microsoft offers products that enhance communications including new CRM products that can help a company to unify their e-mail system with their customer contacts, prospects and customer information. Microsoft has a clear mission to integrate and simplify technology so corporations can enhance their customer interactions.

Plantronics

Plantronics is a worldwide leader in lightweight, mobile communications headsets for businesses and government agencies. They offer solutions for the cordless and mobile phone market, corded and cordless systems for call centers, and mobility products for the home or small office.

Witness Systems

Witness Systems is a global leading company providing performance optimization software and services, including video surveillance systems. They have developed their browser-based, eQuality software that enables companies to capture and retrieve, learn, train, report on and analyze office transactions and customer interactions. They offer an end-to-end solution that includes, implementation, integration, consultation and training and education.

Blue Pumpkin, a Witness company, offers a full range of services that help optimize a company’s workforce by taking into account people, processes and technology. Their services include: Strategic Services, which is designed to implement proven best practices for the workforce; Implementation Services, to help rollout, comprehend and operate your workforce; and Continued Success Services, to help get the most our of staff and technology.

NICE Systems

NICE Systems is a leading provider of call recording and call monitoring solutions for enterprise and public sector customers, and has customers around the globe. They enable organizations to capture multimedia interactions, record mission critical telephone calls and video recording systems to monitor physical plant facilities. Their applications include NICE Perform, NICEUniverse, Nice Feedback and NICE Learning. They also provide NICE Vision, which offers digital video transmission, recording management and analysis, ideal for distributed and centralized sites.

Extreme Networks

Extreme Networks is a leader in open converged networks. Its innovative network architecture provides enterprises and metro service providers with the resiliency, adaptability and simplicity required for a true converged network that supports voice, video and data, over a wired and wireless infrastructure, while delivering high-performance and advanced security features.

The Extreme Networks® offering includes Summit® fixed configuration switches, Alpine® and BlackDiamond® modular switches, Summit WM wireless products, Sentriant™ security appliance, ExtremeWare® and ExtremeXOS™ operating systems and EPICenter® management software. Our products can help you implement the solution to meet your business needs.

Juniper Networks

Juniper Networks, Inc. offers a high-performance network infrastructure that creates a responsive and trusted environment for accelerating the deployment of services and applications over a single network. Service providers, enterprises, governments, and research and educational institutions worldwide rely on Juniper to help them strengthen their business by leveraging the high-performance network to innovate, create market differentiation and achieve operational efficiencies.

Meru Networks

Meru Networks develops and markets wireless infrastructure solutions that enable the All-Wireless Enterprise. Its industry-leading innovations deliver pervasive, wireless service fidelity for business-critical applications. Meru's award-winning Air Traffic Control technology brings the benefits of the cellular world to the wireless LAN environment, and its WLAN System is the only solution on the market that delivers predictable bandwidth and over-the-air quality of service with the reliability, scalability and security necessary to deliver converged voice and data services over a single WLAN infrastructure.

Polycom

The worldwide leader in unified communication and collaboration, video conferencing, voice conferencing, data and Web communications solutions. Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings.