Matrix Technologies Achieves “Small and Medium Business Expert” Distinction from Avaya Matrix Technologies announced today that it has been designated as a “Small and Medium Business (SMB) Expert” by Avaya Inc. (NYSE:AV), a leading global provider of business communications software, systems and services.
To achieve ranking as “SMB Expert,” Avaya BusinessPartners’ account executives and systems engineers must demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support.
Avaya Productivity Whitepaper As the perceived business value of IT begins to decrease when it comes to infrastructure, IT organizations now have a new opportunity to differentiate themselves: Application Performance. This white paper discusses the newest trend in the IT value proposition including the history behind why and how application performance has become a problem for many businesses.
Avaya Announces Software Support Policy Change Avaya recently announced a Policy Change for software support, customers must now register on the www.support.avaya.com site to receive software updates and software patches. Please read the entire article for instructions on this new Policy.
