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Industry Solutions

Financial Services

Financial Services companies are facing challenges from mergers and acquisitions, globalization, and increasing regulations on privacy and security. The demands for more flexible and responsive customer service options, transparent and efficient global communications and new regulations to safeguard business and customer data have created enormous challenges. These challenges are forcing institutions to seek solutions that improve enterprise efficiency, reliability and security while leveraging existing assets to improve customer service and return on investment. Matrix has a history of understanding the specific technology needs related to financial markets. With expertise and experience in IP Telephony, Voice Over IP, voice and data networks, unified communications, mobility solutions and security, Matrix can be your one point of contact for all of your technology needs.

Insurance

The complex insurance industry depends on information and communication that is available anytime, anywhere. Every insurance process—from pricing to underwriting to policy administration to claims—requires the acquisition, transmission, and communication of information. This complexity is increased by the industry's network of external partners for sales, service, and claims. Traditional insurance companies have been slow to implement advanced network-based technologies, but are beginning to do so to deal with major challenges, including distribution, operating efficiency, compliance, security, and privacy. Leading insurance companies are doing more with less by implementing intelligent information networks that enhance their communications with external business partners and policyholders and reduce overall operating costs.

Government

Security, privacy and control are major issues in governments today. Be they local or national, governments are repositories and managers of vast amounts of information about people, things, places and events. Whether the information concerns demographics, education, healthcare, justice, crime prevention, disasters or national defense, governments have an obligation to gather data efficiently while protecting the infrastructures that store and manage it. Powerful and secure hardware and software information infrastructures are necessary to meet these challenges.

Matrix places ethics, honesty and integrity as an imperative characteristic in conducting our business. Those values, coupled with a commitment to customer satisfaction, allow Matrix to provide government agencies with the personalized service and quality solutions they deserve. And when it comes to the quality of our people, nothing can match the drive, innovation and commitment of the Matrix sales and technical teams. Our people will invest the time to understand each agency’s specific requirements to deliver the optimal solution and provide a great customer experience.

At Matrix, the solutions we assemble and integrate employ the best-of-breed technology from the industry’s finest manufacturers. This way, Matrix can leverage any existing technology investment by selecting products, services and configurations that will integrate to create a customized solution for an agency’s unique communication requirements.

Legal Services

Legal Services firms that are focused on enhancing client services and increasing billable hours depend on sharing information and easy communications. The right communications solution can deliver a host of benefits to today's legal services firm—streamlining office administration, lowering communications costs and eliminating unnecessary travel. A communications system that enhances the efficiency of a firm is ultimately going to pay for itself.

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